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Terms and Conditions


PLEASE NOTE: Orders are for customers in the United States only. For orders from Canada and other countries outside the U.S., please call us at 800.851.5442 or email us at . We'll be happy to help.

- Unless otherwise noted, all prices are FOB Oceanside, CA 92054; Columbia, SC 29170; or Toronto, Ontario, Canada. - Shipping is calculated from the distribution center (above) located closest to you. If the actual price of shipping is $5 or more than the estimated cost, we will contact you for approval to ship. - One year warranty on all workmanship and materials. - Prices are in U.S. dollars and are subject to change. - California orders: 9% sales tax is added to your order. - Canadian customers, ask us about tax and duty charges. -Sets can be combined for quantity discounts, but individual parts cannot.

RETURN POLICY: All Starting Time products are guaranteed for one year after date of purchase against defects in workmanship and materials. Starting Time will refund the full purchase price, less shipping and handling. Contact for Return Authorization number. Damage to the product from abusive use does not fall within the one year warranty provision.

30 DAY 100% SATISFACTION GUARANTEE At, we want you to be completely satisfied with your purchase. Your purchase is covered by our 30 Day Exchange or Money Back Guarantee. This 30-day period starts when you receive your order. If within this 30-day period you are not completely satisfied with your purchase, simply contact us for a Return Authorization.

To receive a Return Authorization Number, call us at 800.851.5442.

We understand the product will be used and may show some wear, but we reserve the right to refuse a return that has been abused or significantly altered. All return shipping charges are the responsibility of the customer. Refunds will be issued for the purchase price of the product. Questions? Please call us at 800.851.5442, or email us at Thank you!

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